About Us

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Mission

Our goal is to get any incident, repair or maintenance work solved as quickly as possible, keeping our high quality standard in the final result, and making the repair process simple and transparent for our customers.

 

Vision

Our desire is to be an international example and model in the maintenance and repair business for luxury stores. Sagarbe is synonymous with an efficient quality and innovative service, as well as a pioneer in our system of incident management, characterised by our quick response.

Values

 

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Communication

In order to achieve an optimal management of the maintenance and repair process, we bet for an interconnected work, where real-time communication between our technicians and our customers is factual.

We offer a close treatment and continuous advice, as well as we keep our customers informed about the progress of our work at any time, through our monitoring and control system. Real-time pictures and final certification reports keep our customers updated along the process.

We are pioneers in this type of management system, providing our customers with the calm needed so they can focus on their businesses.

 

 

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Efficiency

It is defined as ‘the ability to achieve a particular objective with the lowest possible resources.’ Our premise is to meet your needs as quickly as possible, with a personalised treatment, a high quality service and results which are up to you expectations.

Sagarbe XXI employs trained and qualified professionals, who will solve your incident at any time, reducing the scheduled working times and costs.

We are committed to providing a high quality finish, an optimum process, meeting the agreed deadlines and adhering to the initial budget.

 

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 Exclusivity / Personalised treatment

Every brand and store has its own characteristics and needs. Therefore, any incident we solve is managed in a unique way.

Materials and corporate colours of your business, necessary for the maintenance, are pre-selected. Besides, we study the philosophy of every company, so that the final result of our repair is in accordance with your corporate image.

We also manage the administrative and billing formalities the way the customer desires, adapting to their needs and requirements.

 

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Promptness and flexibility

Our team is always ready to manage any incident within 24 hours in Europe and between 4 to 6 hours in Spain.

Having a wide network of professionals throughout Europe helps us in our response time. We know that a delay may generate big losses or become a more serious problema. Consequently, Sagarbe XXI’s mission is to be the most effective company for your maintenance problems in stores and buildings.

Testimonials

  • Close and thrustworthy treatment. You can follow the repair process through pictures of the work and the final certification.
    Traceability, communication
  • Working with Sagarbe XXI is synonymous with quality. We are a consolidated brand and we must keep our corporate image, also in our stores. That is why we rely on their service, always paying attention to every detail.
    Quality
  • When any incident happens, we turn to Sagarbe XXI. They are effective and manage any problema in a really short time. Professionalism and reliability, always on time.
    effectiveness, swiftness

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